Services
Call Center Operations Project ManagementBusiness DevelopmentMarketing And Branding Event Planning And ManagementSupply Chain And LogisticsManufacturing SupportAudited Financials & Succession Planning Training & Coaching
Call Center Operations:
DIP Call Operations is governed by a group of strategic partnerships, one such group is South Carolina powerhouse Tom Sawyer Company (TSC). DIP and its partners have developed proven expertise in customer care and business process outsourcing. We provide customer care sourcing through inbound and outbound contact. For example DIP and TSC has earned its stripes through quick ramp-up of inbound call center services for disaster recovery, on-demand contact center services for the nation's healthcare changes, as well as public advocacy outreach for historic special events.
top..
Project Management:
DIP brings discipline of planning, organizing, securing, and managing resources to achieve specific goals for its clients. DIP dose not view a project is a temporary endeavor as other consulting firms; DIP believes its work has lasting effects. DIP Discipline is simple: 1] work diligently to meet the client’s goals and objectives; [2] exceed expectations and bring beneficial change and added value to the client.
top..
Business Development
DIP Business Development primarily consists of:
- Researching new types of business/products/services with an emphasis on identifying gaps in the mitigation of needs of potential clients
- Work with Clients in designing and creating their Business Model
- Attracting New Customers by Penetrating Existing Markets and Creating New Markets
- Gathering Information on current/ and future Customers and potential Competitors
- Assist in Generating Sales Leads for Sales Team and Pitch and Presentation Rehearsals
- Assist Sales Team with follow-up on its Sales Activity
top..
Event Planning and Management:
DIP is in a unique position through its relationships with M/WBE’s athletes, entertainers and corporations to provide full-service advertising, marketing, promotions, public relations, diversity program management and event planning. DIP’s Event Planning and Management primarily consist of:
- Potential Sponsorship Proposals
- Accurate and Complete Sponsorship Information
- Direction and Preparation of Graphs, Drawings
- A Comprehensive Technical Approach
- Executive Management and Organizational Planning
- Qualified and Experienced Personnel
- Cost Data and other information as requested by Client